Privacy Policy

Who we are

We are the Trans Creative Collective (TCC) is a community set up by, and for Trans* creators and allies to connect with one another in a safe and inclusive environment.

The TCC was officially launched in January 2022, and its core is made up of award winning industry professionals spread across a variety of fields in music, film and art. Our aim is to help connect, up skill and provide opportunities to the trans* community and allies through socials, workshops and mentoring, facilitating opportunities for the community within creative industries.

In addition to hosting events for the community to connect with one another, the TCC operates as a LGBTQIA+  consultancy, delivering workshops on gender and sexuality inclusion. These workshops seek to support trans* employees and show how all organisations and individuals already have many of the skills and attributes necessary to support the lives of LGBTQIA+ people.

The TCC have already seen the impact that a collective like this can have, and are enthusiastic to expand, ultimately helping more people feel comfortable to be themselves and share their creations.

For the purposes of how we use your personal information in the ways described in this Privacy Policy, the Trans Creative Collective is the data controller. This Privacy Policy explains how we collect and use information about you when you interact with our workshops, directory and this website.

Our services sometimes link to services or adverts run by other companies, for example, when you click on an online advertisement on one of our websites. These take you away from a TCC website, and these companies have their own privacy and cookie policies. We have no control over the content or privacy practices of those other platforms and the information you give them will follow their policies and rules and not ours. We advise you to check their privacy policies before providing your information to them.

What personal information do we collect from you?

The information we may collect about you will vary depending on how you interact and engage with us. It may include the following:

a. General identification and contact information

We may collect and process your name, address, phone number, email address, IP address (a code given to devices connected to a computer network that uses the internet), username, password, age, gender and date of birth when you share them with us, for example, when you:

– visit our website
– enter personal information into the directory intake form

b. Financial information
We may collect your name, bank account and sort code, for example, to pay you for services.

c. Device information

We may collect some technical information from devices (e.g. computer, mobile, TV, tablet, speaker or other voice-enabled devices) and web browsers. This might include your full IP address and Device ID attached to your device.

d. Usage Information
We may collect information about how you have used our services or if you have attended our events.

e. Information if you communicate with any of our stations or website

If you call, text, email or communicate with us in some other way, we may collect your name, location and a brief summary of your contribution or opinion.

f. Sensitive information

We will only collect sensitive personal information (also known as ‘special category personal data’) from you if you provide us with it. Sensitive personal information includes information about your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, sex life or sexual orientation.

Please do not submit such sensitive information if you do not wish for us to process it.

Retention and Use of Data for Safety and Incident Follow-Up:

In the interest of safety and the ability to respond to incidents when necessary, we may retain certain information related to your use of our services and your attendance at our events. This information includes, but is not limited to, records of event attendance and details of services utilised.


  • Safety: This data is retained to ensure the safety of our participants, attendees, and the overall community. In the event of an incident or emergency, it allows us to promptly respond, take appropriate actions, and provide assistance as needed.
  • Incident Follow-Up: We may need to use this data to investigate and follow up on incidents or concerns reported by participants or attendees. This includes any breaches of our terms of service, code of conduct, or legal obligations.

Data Protection:

  • We take data protection and privacy seriously. Any data retained for safety and incident follow-up purposes will be securely stored and accessed only by authorised personnel with a legitimate need to access it.

Data Retention:

  • We will retain this data for a reasonable period, considering the nature of our services and events. The exact retention period will be one year, to be reviewed at the start of each new year. 

Your Rights:

  • You have the right to request access to the data we retain for safety and incident follow-up purposes. If you believe any information is inaccurate or wish to have it removed, please contact us using the provided contact details in this Privacy Policy. Such requests will take a month to review and a response can be expected within 31 days. 

Your rights in relation to how we use your personal information.

Data Protection laws give you certain rights in respect of your personal information. Please contact us using the contact details below if you wish to exercise any of your data rights.

You have the following rights:

Right to be Informed: You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we’re providing you with the information in this Privacy Policy.

Right to rectification: You have the right to have your personal information corrected if it is inaccurate or incomplete.

Right of access: You have the right to obtain a copy of your personal information and certain other information about the processing we undertake (similar to the information set out in this Privacy Policy). This is referred to as a data subject access request.

Right of erasure: You have the right of erasure (also known as the ‘right to be forgotten’) which allows you to request the deletion or removal of your personal information where there is no compelling reason for us to continue processing it. This right is not absolute, and there are circumstances where we may need to continue processing your data despite a request for erasure.

Right to object and opt-out of marketing: You have the right to object to certain types of processing of your personal information. This includes the right to object to direct marketing. You can exercise your right to opt-out of further direct marketing when you receive such communications from us (via the ‘unsubscribe’ option we include in each email or you can contact us directly.

Right to portability: You have the right to receive certain personal information from us in a commonly used electronic format (such as a Microsoft Excel file) so that this personal information can be used in a different service.

Right to restrict processing: You have the right to restrict or ‘block’ the use of your information in certain circumstances such as when you think your data rights outweigh our legitimate interests in the processing of your data. When you exercise this right, we can still store your information but cannot undertake further processing.

The right to withdraw consent: If you have given your consent to anything we do with your personal information, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal information with your consent up to that point is unlawful).

How do we use your Personal Information?

We have to have a valid reason to use your personal information. This is called a “lawful basis for processing”. We process personal information under the following legal bases:

a. Consent and Contract

We use your personal information based on either your consent or the necessity of a contract. Here’s how these lawful bases apply:


We rely on your consent for the following purposes:

  • to email or text you about events, services that we or our third-party partners are offering;
  • to provide personalised messages and content such as job offers;

We will combine the information we collect about you to tailor our communications, such as emails or texts. When we process personal information based on your consent, you have the right to withdraw consent at any time. If you withdraw your consent, we will no longer process your data for these specific purposes.


In some cases, we process your personal information because it is necessary for the performance of a contract with you or to take steps at your request before entering into a contract. For example, we may collect your name, bank account, and sort code to pay you for services as part of a contractual agreement.

If you would like to withdraw your consent to receive communications from us, please contact [email protected] 

Please note you may be asked to supply us with proof of identity and other additional information before we will be able to provide you with a response. We aim to respond within one month of receiving your request or identifying information (if required), and we will let you know if we anticipate your request taking any longer.

While we usually act on requests, we can refuse to do so (or may charge a reasonable fee to cover our administrative expenses) where you make baseless, excessive or repeated requests or ask us for further copies of information we have already provided.

Contact Us and Complaints

If you do have any concerns, we would like you to give us the opportunity to know about them so we would encourage you to contact us first so we can help you. For a query or complaint, please email [email protected]

Changes to Privacy Policy

This Privacy Policy will be amended from time to time if we make any changes in the way that we collect, store and use personal information. Where these changes are significant or we think you need to be aware of them, we will take steps to notify you of the changes.